By far, THE WORST customer service I've ever experienced. I was on the phone for over 2 hours to resolve an issue with my recently purchased monitor and they kept transferring me to the wrong department...so they say. I asked for the direct line and they kept giving me different numbers. When asking to speak to the head of corporate, they ignored my issue and talked over me saying "Okay, apologies we couldn't help, have a good day," and hung up. NEVER BUY THESE PRODUCTS. They often have hardware issues and no one is able to help you.