Funny that you have to at least give them a 1 star on a review. Believe me, they don't even deserve that! NEVER, EVER buy an HP product! Bought an HP All-In-One PC for my grandson to use for homeschooling. I shut it down one evening and it just wouldn't turn on the next morning after only two and a half months. Customer service is pathetic. They aren't interested in helping you or in honoring their warranty. The only thing they want is to get out of it. I spent over two hours combined on the phone with "Support" while they walked me through trying to fix it. Was told I had to have another computer to fix it in order to download BIOS. When I told them I didn't have another computer, they told me they couldn't do anything else for me. Not even replace their faulty product! I'm a single grandparent, raising grandkids. What this company does to people is reprehensible. I say CLASS ACTION THEM OUT OF BUSINESS!!!!