Deserves Zero Stars - I have wasted nearly 4 working days (no exaggeration) trying to resolve an issue with a laptop which arrived not working. I have been explicitly told (in emails) by BOTH Order Support and Technical Support that it is the others problem and that I need to contact them again (after after having done so numerous time) to resolve what is an internal management issue within HP UK. I would strongly advise against buying from HP until they have a Customer Services department, who can be contacted and who actually care about customers.
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