I bought a HP Envy Laptop 17t-da000, 17.3" from hp.com in Nov. 2024. Received the product in Dec. 2024. The laptop has had issues since I received it including, but not limited too, freezing, locking up, black screen, USB ports not working. I've made several phone calls to HP Support attempting to fix these issues over a four (4) week time period. They did numerous troubleshooting techniques including doing a factor reset on the laptop three (3) different times. The issues I've been having are all covered under the warranty. I've asked tech support to send me a replacement laptop & they refuse. They refuse to honor my warranty. They refuse to resolve the issues with this laptop. I would not recommend purchasing this product. Unfortunately, my only other option is to find my own personal tech to resolve my issues due to HP not honoring their warranty.