Very disappointing experience with HP support. I raised a service request for my HP LaserJet Pro MFP 4104dw Printer (Case No. 5144648635) on 20th June 2025. However, no one from the service team contacted or visited us. The case was auto-closed without any resolution. I followed up with the dealer and was given a contact number of an HP service technician, who said the case was not even visible in their system and advised me to re-register. It's been over 2–3 weeks now, and the printer remains non-functional. This kind of negligence and lack of accountability from a reputed brand like HP is unacceptable. The support process is broken, and we received no assistance despite multiple follow-ups. Very poor service experience.