HP's customer service is the worst I have experienced my PC was not working properly and needed to go in the workshop. first they said they could not find anything wrong, several email later they told me it needed parts. After a few days they I rang them asking what going on, only to be told it will take a couple of months and possibly longer to get the parts. After complaining they agree to replace my pc(which was only 8 months old).Then started weeks of me chasing them up to find out what was going on. The dept that deals with complaints has no telephone number and is in Portugal