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Fiona
Disgusting Customer Service Disgusting Customer Service! I ordered a laptop with a delivery estimate of 48 hours, that changed to 5-10 working days on order completion. I received an email saying the product would be with me on the 8th October. Then when I checked the website the estimated deliver was changed to the 24th October? On the 7th October I called HP only to find that the 24th is another estimate and I may not receive the product for months as they cannot guarantee delivery? They took full payment on the date I ordered, and I think it is disgusting that they are still advertising a time of 5-10 days on the product I ordered, when they have none in stock and admitted they do not know when they will be back in stock? The person I spoke to sounded monotone and did not care a hoot about the delay, they offered to cancel the order, and that was their solution. Disgraceful way to run a business - avoid!
5 years ago
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HP has a 1.2 average rating from 316 reviews