Just bought a HP envy printer. When setting it up a fatal error message appeared. I contacted 02081337717 a number from their website. Spoke to Justin he then transferred me to Jennifer to help me. I then realised they had accessed my computer, I ended up having to put a stop to my bank account. When I went to asda to complain about the fraud they were aware that there was a problem but seemed totally unconcerned. I informed they have a duty of care to me. Feeling very upset as I am getting nowhere in trying to solve this problem. The least they should do is offer a decent anti-vius service to me. I am living in fear of what has been hacked on my computer,