Bought 2 laptops from the HP Online Store. First time and certainly it is the last time I do this. Supposedly the laptops have been delivered but not the me. Signed for by a person that has a different name to name on a £1,800 delivery - how does this even happen. Then emailed HP, no reply. Called and after holding on for an age got a rather disinterested agent who said they would conduct an investigation and get back to me when they are done. What a mess and I suspect it is going to get worse as this unfolds.
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