I purchased one of these headset and like many of their headsets was faulty , After more than an hour on the phone and many unanswered Emails i eventually sorted a date for their courier to pick it up but after waiting in all day they did not even turn up , I have Emailed them again but still no reply , I'm at a loss with what to do next , I am so frustrated , Stressed and angry with their awful customer service , My advice would be to save yourselves some time and grief and avoid HP UK like the plague
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