I have been an HSBC Customer since 1973?! and I have to say the online Banking app has been fantastic - I hardly ever go near my branch and if I do call I have voice recognition and usually get an actual 'person' talking to me within a few minutes. However, I am an Advance customer (advanced in years as well!) but everything is clearly set out on the App and it is easy to set up payments. I think the security is secure and well managed. I have no complaints at all.
4 years ago
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