“I want to give a Huge Thank you to Genet Hailemeriam
I went to HSBC Enfield branch yesterday the 7th July 2026 to get some Foreign currency
Genet served me and my husband at the cashier desk
she was so professional
She helped me with the currency giving me and my husband relevant information so we could make a informed choice
She even gave advice regarding the online Bonus Saver account
Genet even went above and beyond to show us how to locate the online Bonus Saver’s account on our app
I would like to add that Genet is an asset to your organisation
She is a true professional and has great communication skills that are essential to positive customer relations
My experience on the 7th was wonderful and informative l left the branch feeling very impowered due to Genet you are a shining Star
Angela Gonzalez”
“They exceeded everything I had hoped for. I had almost given up after dealing with unresponsive and ineffective services, but they restored my confidence. Their clear communication, attention to detail, and commitment to results made all the +1—(706)—25—1—08—54 difference.”
“They exceeded everything I had hoped for. I had almost given up after dealing with unresponsive and ineffective services, but they restored my confidence. Their clear communication, attention to detail, and commitment to results made all the +1—(706)—25—1—08—54 difference.”
“I thought Julia Benjamin was so thorough and helpful. She answered all my banking queries, and even accommodated my daughter. Really wonderful member of staff. I will return to Farnborough HSBC with any future banking issues.”
“I spoke to Saj today in hsbc walthamstow branch.
She was very helpful with online and everything.
I told her I have an autistic son and can't keep coming to the bank, she showed me how to increase limit with my debit card.
I would appreciate if she could be promoted”
“I’m extremely thankful for the way Barbara handled my withdrawal issue. Their professionalism, honesty, and constant communication made a significant difference during a stressful time. They kept me updated regularly, answered all my concerns patiently, and made the whole process feel much less complicated. Their dedication to resolving the matter efficiently gave me great peace of mind, and I truly appreciate the support they provided from start to finish.”
“I’m extremely thankful for the way Barbara handled my withdrawal issue. Their professionalism, honesty, and constant communication made a significant difference during a stressful time. They kept me updated regularly, answered all my concerns patiently, and made the whole process feel much less complicated. Their dedication to resolving the matter efficiently gave me great peace of mind, and I truly appreciate the support they provided from start to finish.”
“I’m extremely thankful for the way Barbara handled my withdrawal issue. Their professionalism, honesty, and constant communication made a significant difference during a stressful time. They kept me updated regularly, answered all my concerns patiently, and made the whole process feel much less complicated. Their dedication to resolving the matter efficiently gave me great peace of mind, and I truly appreciate the support they provided from start to finish.”
“It started with a small alert — something I almost ignored. But that tiny sign turned out to be a major breach attempt. My accounts, my savings, my identity… all at risk. I was terrified.
That’s when Michael and his team stepped in. The moment I reached out, they moved fast. They isolated the threat, recovered my compromised data, and rebuilt my system’s defenses from the ground up.
Every message, every update was clear and reassuring. Their expertise showed in every detail. In the end, not only did they stop the breach — they turned my entire setup into something I can finally trust again.”
“Appalling Treatment After 25 Years with HSBC
Our family has banked with HSBC both personal and business accounts for over 25 years, but this experience has been absolutely disgraceful. My under-18 daughter’s account was suddenly frozen after she received a legitimate BACS payment. HSBC has refused to release her money or explain why, despite countless calls and even a visit to the branch. She has been treated like a criminal, causing unnecessary stress and upset for a young person who has done nothing wrong.
It’s shocking that after decades of loyalty, we’ve been met with zero transparency, zero empathy, and zero accountability. To make things worse, it’s impossible to submit a complaint online the system simply doesn’t work. HSBC should be ashamed of how they treat long standing, honest customers.”
“They showed a lot of patience as I explained what had happened and what I needed. It was clear they wanted to really understand my situation before offering a solution.”
“I lost my husband two years ago, and I’ve been trying to manage everything on my own ever since. A friend mentioned cryptocurrency as a way to grow some savings, and I thought maybe it would help me stay ahead of rising costs. I wish I’d known what I was walking into. I trusted someone online who promised “safe crypto investments for beginners.” It all looked so professional. I sent them just under $35,000 in Bitcoin—and never heard from them again. The shame I felt was overwhelming. I was grieving all over again. It wasn’t just the money—it was the trust I lost in myself. I reached out to RESORUS.COM after reading some reviews and praying they weren’t another scam. They were so gentle with me. No pressure, no sales talk—just understanding, patience, and honesty. They traced where my Bitcoin went, helped me report it to the right people, and even guided me through the paperwork. A few weeks later, I was refunded about 85% of what I lost. It may not seem like much to some, but to me—it meant the world. They gave me back a little hope when I truly thought I had none left. If you’re reading this and hurting, please know: you are not stupid. You are not alone. And there are still good people out there.”
