HSBC Employee Reviews

Name: HSBC Employee
Rating: 1.63

1.6 Rating 692 Reviews

15 %

of reviewers recommend HSBC Employee

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1.6

Based on 692 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

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HSBC Employee 1 star review on 29th June 2025

Stumbled Upon ‎(+ 1 3 2 6 2 09 03 2 5) When I Thought My Scammed Crypto Was Gone For Good.

HSBC Employee 1 star review on 27th June 2025

Tiana Boden

HSBC Employee 1 star review on 23rd June 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

HSBC Employee 1 star review on 29th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I lost my husband two years ago, and I’ve been trying to manage everything on my own ever since. A friend mentioned cryptocurrency as a way to grow some savings, and I thought maybe it would help me stay ahead of rising costs. I wish I’d known what I was walking into. I trusted someone online who promised “safe crypto investments for beginners.” It all looked so professional. I sent them just under $35,000 in Bitcoin—and never heard from them again. The shame I felt was overwhelming. I was grieving all over again. It wasn’t just the money—it was the trust I lost in myself. I reached out to RESORUS.COM after reading some reviews and praying they weren’t another scam. They were so gentle with me. No pressure, no sales talk—just understanding, patience, and honesty. They traced where my Bitcoin went, helped me report it to the right people, and even guided me through the paperwork. A few weeks later, I was refunded about 85% of what I lost. It may not seem like much to some, but to me—it meant the world. They gave me back a little hope when I truly thought I had none left. If you’re reading this and hurting, please know: you are not stupid. You are not alone. And there are still good people out there.”

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Posted 1 day ago

“I learned a significant lesson from this experience regarding the necessity of doing comprehensive research on a company prior to engaging their services. I felt really thankful for MULDELLLTD, since they not only dealt with my complaint genuinely but also quickly stepped in to help me recover my funds. Their fast and thoughtful response not only alleviated my stress but also showcased their strong commitment to ensuring customer satisfaction.”

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Posted 5 days ago

“Working with COVSECLTD * COM was a turning point. I’d spent weeks dealing with unhelpful support from the platform, feeling completely stuck. COVSECLTD * COM listened, analyzed my case, and took action. Their regular updates kept me sane, and they ultimately helped me resolve the situation. Highly recommended.”

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Posted 1 week ago

“I had a tough time with this platform until Mrs. Francesca and her team stepped in. They approached the situation with great care and professionalism, ensuring that all my concerns were addressed. Their commitment to finding a solution made all the difference, and I’m truly grateful.”

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Posted 2 weeks ago

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Posted 2 weeks ago

“Mrs Daisy careful investigating led to the recovery of my funds”

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Posted 2 weeks ago

“Losing $145,000 to a scam shattered me. I felt helpless and completely broken. That’s when I found Mrs. Mercy. Her team’s professionalism stood out right away. They didn’t sugarcoat anything—they gave me a clear roadmap and followed through with constant updates. I didn’t expect much, but they came through and recovered a large amount of what I lost. Their support made all the difference.”

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Posted 3 weeks ago

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Posted 3 weeks ago

“Visited HSBC this morning 10th. Meeting with Bradley D, such a nice gentleman and extremely helpful. Sorted my issues really quickly. A credit to HSBC nothing was too much trouble.”

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Posted 1 month ago

“Thanks to harrylucy977 - @ gmail . com, I got it back.”

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Posted 1 month ago

“Called at hsbc Broad street Newtown Powys a few weeks ago asking for assistance on internet banking . We saw Sarah Roger’s ,who was very helpful and understanding as to our queries . Top marks.”

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Posted 2 months ago

“HSBC London Bridge branch: (30 April '25) "My visit to this branch today was deeply disappointing due to the completely inadequate customer service I received on the ground floor. I simply required assistance to unlock my new bank card after accidentally blocking the contactless feature. Despite providing ample verification, including showing my online bank account details on my phone and presenting a health card with my personal information, the staff insisted on a passport or alternative photo ID. This rigid and seemingly untrained approach was unacceptable. When I requested to speak with a manager to resolve this straightforward issue, my request was denied. This lack of initiative and problem-solving at the initial point of contact is concerning. Consequently, I was forced to escalate the matter by going upstairs and demanding to speak with a manager. Thankfully, after a 10-minute wait, a staff member named Joan intervened and swiftly resolved the issue. This experience highlights a critical need for comprehensive customer service training for the staff at this branch. It is essential that employees are empowered to use their judgment and understand that customers, like myself, are the reason for their employment. The initial refusal to assist with a simple request and the subsequent denial of access to a manager reflects poorly on the bank's commitment to customer satisfaction."”

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Posted 2 months ago

“I almost lost my investment if not for the help of mrs Olivia.”

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Posted 2 months ago

“★★★★★ Exceptional Service from Lila at HSBC Ilford I recently visited the HSBC branch in Ilford and was assisted by Lila, one of their bank advisors. She was incredibly helpful, patient, and empathetic—taking the time to understand my situation and providing a perfect solution to my problem. Lila’s professionalism, friendly attitude, and high standard of customer service truly stood out. Thanks to her, I would not hesitate to return to this branch for any future banking needs. It’s reassuring to know there are advisors like Lila who genuinely care about helping customers. Bless you, Lila—keep up the amazing work! 🙏”

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Posted 2 months ago

“April 2025 A sincere and heartfelt Thank You to Alan Bunn and his colleagues in the Bishops Stortford branch of HSBC Bank. This man was totally professional and exceptionally helpful when it came to sorting out my late Mums Estate bank account and did the heavy lifting of transferring inheritance money to grandchildren. I am partially disabled with back and hip problems and Alan and Kim were so patient, flexible and understanding. People like Alan and Kim are worth their weight in gold, especially when to many banks are shutting to many branches and causing stress and frustration to technology challenged individuals like myself and the marginalised elderly generation in our society. Thank You HSBC for employing these invaluable professionals who make banking activities a productive and, as importantly, enjoyable experience!”

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Posted 2 months ago

“I would like to say thank you very much to Daniel Chin HSBC Swanston, Melbourne. Very helpful, knowledgeable and polite in helping me with new account today :)”

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Posted 3 months ago

“After losing my money to a fraudulent investment scheme, I was able to recover it thanks to harrylucy*977@*gmail.*com.”

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Posted 3 months ago

“HSBC Birkenhead. Angela is unbelievably knowledgeable. Highly recommended to seek her out if you require advice or assistance.”

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Posted 3 months ago

“I visited HSBC Newcastle on Wednesday 12 March 2025. I had a number of queries and were dealt with efficiently by Holly. She was very pleasant, competent and would have no hesitation in recommending her.”

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Posted 4 months ago

“Mr Marcus Chen "Marcus (WCO) has been really helpful in addressing my concerns, providing clear insights, and guiding me through my financial planning journey…"”

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Posted 4 months ago

HSBC Employee is rated 1.6 based on 692 reviews