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HSBC Employee Reviews

1.6 Rating 700 Reviews
15 %
of reviewers recommend HSBC Employee
1.6
Based on 700 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Postal Service
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.6 out of 5

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Anonymous
Anonymous  // 01/01/2019
Appalling Treatment After 25 Years with HSBC Our family has banked with HSBC both personal and business accounts for over 25 years, but this experience has been absolutely disgraceful. My under-18 daughter’s account was suddenly frozen after she received a legitimate BACS payment. HSBC has refused to release her money or explain why, despite countless calls and even a visit to the branch. She has been treated like a criminal, causing unnecessary stress and upset for a young person who has done nothing wrong. It’s shocking that after decades of loyalty, we’ve been met with zero transparency, zero empathy, and zero accountability. To make things worse, it’s impossible to submit a complaint online the system simply doesn’t work. HSBC should be ashamed of how they treat long standing, honest customers.
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Posted 3 days ago
I was struggling at first, but their guidance completely changed the situation for the better.
HSBC Employee 1 star review on 14th October 2025
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Posted 2 weeks ago
I was struggling at first, but their guidance completely changed the situation for the better.
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Posted 2 weeks ago
When I thought it was all over, their support gave me a second chance.
HSBC Employee 1 star review on 4th October 2025
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Posted 4 weeks ago
Saved by the team in my bio
HSBC Employee 1 star review on 21st September 2025
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Posted 1 month ago
They showed a lot of patience as I explained what had happened and what I needed. It was clear they wanted to really understand my situation before offering a solution.
HSBC Employee 1 star review on 17th September 2025
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Posted 1 month ago
Recovered My Blocked Account and All My Funds by RECOVASSETS*COM
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Posted 1 month ago
FAST, RELIABLE, AND PROFESSIONAL RECOVERY SERVICE!
HSBC Employee 1 star review on 11th September 2025
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Posted 1 month ago
I lost my husband two years ago, and I’ve been trying to manage everything on my own ever since. A friend mentioned cryptocurrency as a way to grow some savings, and I thought maybe it would help me stay ahead of rising costs. I wish I’d known what I was walking into. I trusted someone online who promised “safe crypto investments for beginners.” It all looked so professional. I sent them just under $35,000 in Bitcoin—and never heard from them again. The shame I felt was overwhelming. I was grieving all over again. It wasn’t just the money—it was the trust I lost in myself. I reached out to RESORUS.COM after reading some reviews and praying they weren’t another scam. They were so gentle with me. No pressure, no sales talk—just understanding, patience, and honesty. They traced where my Bitcoin went, helped me report it to the right people, and even guided me through the paperwork. A few weeks later, I was refunded about 85% of what I lost. It may not seem like much to some, but to me—it meant the world. They gave me back a little hope when I truly thought I had none left. If you’re reading this and hurting, please know: you are not stupid. You are not alone. And there are still good people out there.
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Posted 3 months ago
Working with COVSECLTD * COM was a turning point. I’d spent weeks dealing with unhelpful support from the platform, feeling completely stuck. COVSECLTD * COM listened, analyzed my case, and took action. Their regular updates kept me sane, and they ultimately helped me resolve the situation. Highly recommended.
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Posted 3 months ago
I had a tough time with this platform until Mrs. Francesca and her team stepped in. They approached the situation with great care and professionalism, ensuring that all my concerns were addressed. Their commitment to finding a solution made all the difference, and I’m truly grateful.
HSBC Employee 1 star review on 29th June 2025
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Posted 4 months ago
I had a tough time with this platform until Mrs. Francesca and her team stepped in. They approached the situation with great care and professionalism, ensuring that all my concerns were addressed. Their commitment to finding a solution made all the difference, and I’m truly grateful.
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Posted 4 months ago
Mrs Daisy careful investigating led to the recovery of my funds
HSBC Employee 1 star review on 27th June 2025
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Posted 4 months ago
Losing $145,000 to a scam shattered me. I felt helpless and completely broken. That’s when I found Mrs. Mercy. Her team’s professionalism stood out right away. They didn’t sugarcoat anything—they gave me a clear roadmap and followed through with constant updates. I didn’t expect much, but they came through and recovered a large amount of what I lost. Their support made all the difference.
HSBC Employee 1 star review on 23rd June 2025
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Posted 4 months ago
Losing $145,000 to a scam shattered me. I felt helpless and completely broken. That’s when I found Mrs. Mercy. Her team’s professionalism stood out right away. They didn’t sugarcoat anything—they gave me a clear roadmap and followed through with constant updates. I didn’t expect much, but they came through and recovered a large amount of what I lost. Their support made all the difference.
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Posted 4 months ago
Thanks to harrylucy977 - @ gmail . com, I got it back.
HSBC Employee 1 star review on 29th May 2025
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Posted 5 months ago
HSBC London Bridge branch: (30 April '25) "My visit to this branch today was deeply disappointing due to the completely inadequate customer service I received on the ground floor. I simply required assistance to unlock my new bank card after accidentally blocking the contactless feature. Despite providing ample verification, including showing my online bank account details on my phone and presenting a health card with my personal information, the staff insisted on a passport or alternative photo ID. This rigid and seemingly untrained approach was unacceptable. When I requested to speak with a manager to resolve this straightforward issue, my request was denied. This lack of initiative and problem-solving at the initial point of contact is concerning. Consequently, I was forced to escalate the matter by going upstairs and demanding to speak with a manager. Thankfully, after a 10-minute wait, a staff member named Joan intervened and swiftly resolved the issue. This experience highlights a critical need for comprehensive customer service training for the staff at this branch. It is essential that employees are empowered to use their judgment and understand that customers, like myself, are the reason for their employment. The initial refusal to assist with a simple request and the subsequent denial of access to a manager reflects poorly on the bank's commitment to customer satisfaction."
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Posted 6 months ago
I almost lost my investment if not for the help of mrs Olivia.
HSBC Employee 1 star review on 27th April 2025
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Posted 6 months ago
After losing my money to a fraudulent investment scheme, I was able to recover it thanks to harrylucy*977@*gmail.*com.
HSBC Employee 1 star review on 9th April 2025
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Posted 6 months ago
I lost all my funds to some scam investment website and needed to hire a hacker to help recover my funds . I have tried so many hackers and got disappointed not until I was introduced to a team of Hackers . This hacker is rated the best on reddit, LinkedIn, and other platforms. They have quick responses to service. Luckily I was able to recover my funds after a couple of hours with these hackers. I also got my snapchat recovered after i lost the account. Thanks so much, I appreciate your good work. This hacker also offers services like phone hack, wallet recovery, delete criminal records, upgrade CS and many more...Anyone can reach out with her via Email:: lilo__grace__75__(AT)__gmail__.__com ) whatsapp:+1 ( 615 )-414-15-62
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Posted 11 months ago
HSBC Employee is rated 1.6 based on 700 reviews