HSBC Employee Reviews

"Very horrible experience with hsbc. No follow up even I carried them 3 times and FB msg them once, and go to their branch today. Let\u2019s see they reply me not!"

"If you don't know how to ruin your day, your business use HSBC Kinetic app that freezes and gives error after error until the end when the message Failed to connect to the server appears. Trying to contact customer service is another challenge. For 40 minutes I was transferred to 4 operators. I simply asked to switch businesses bank account. At the end, the last operator told me that it is in progress without me having provided any information regarding bank details. The office is based in India. That's where telepathy works. It should be HSBC telepathic not kinetic. The worst experience I ever had with a bank. I've been stuck all day trying to close the account and still haven't succeeded because there is no customer support."

"If you don't know how to ruin your day, your business use HSBC Kinetic app that freezes and gives error after error until the end when the message Failed to connect to the server appears. Trying to contact customer service is another challenge. For 40 minutes I was transferred to 4 operators. I simply asked to switch businesses bank account. At the end, the last operator told me that it is in progress without me having provided any information regarding bank details. The office is based in India. That's where telepathy works. It should be HSBC telepathic not kinetic. The worst experience I ever had with a bank. I've been stuck all day trying to close the account and still haven't succeeded because there is no customer support."

"The worst bank ever !!!In banking history \r\nI am currently chatting with customer care about an issue Ai have called to have rectified several times but it\u2019s still not done ..\r\nYet they keep asking if there is anything they can help with ..what I am asking to you to rectify you can\u2019t get right ??how can I trust you to help with more ?? It\u2019s not astral physics guys ..help them customer with their actual problem then ask for more ..sheesh"

"The worst bank ever !!!In banking history \r\nI am currently chatting with customer care about an issue Ai have called to have rectified several times but it\u2019s still not done ..\r\nYet they keep asking if there is anything they can help with ..what I am asking to you to rectify you can\u2019t get right ??how can I trust you to help with more ?? It\u2019s not astral physics guys ..help them customer with their actual problem then ask for more ..sheesh"

"The worst bank ever !!!In banking history \r\nI am currently chatting with customer care about an issue Ai have called to have rectified several times but it\u2019s still not done ..\r\nYet they keep asking if there is anything they can help with ..what I am asking to you to rectify you can\u2019t get right ??how can I trust you to help with more ?? It\u2019s not astral physics guys ..help them customer with their actual problem then ask for more ..sheesh"

"First of all, I would like to say that this bank does not even deserve 1 Star. I would give them 0.0.\r\n\r\nI\u00b4m running several businesses around Europe and one of our accounts is at HSBC. I never experienced such a shitty service, I can\u00b4t even name this service. We are moving a few millions over the account and don\u00b4t even have a responsible person for us. Every time, you are enforced to go through the business hotline, what a disaster. As a CEO, I spend out of my last 3 days, 1 day in hanging on the hotline. You are moved from one person to another, are asked stupid questions and finally kicked out of the hotline because the person was for some reason not hearing you anymore. Next attempt, same shitty process and experience again.\r\n\r\nCan you show a single Bank on the planet who is acting like that?\r\n\r\nLet me give you some other examples. You are trying to transfer money to a new supplier. Hmm, all my other Banks are just doing it. HSBC identifies each time a fraud and without informing, calling, doing anything, they are closing your account. What the f.... Welcome to another 2 hours in our great hotline. \r\n\r\nMy recommendation: Stay far away from this Bank. I would never ever work with this Bank again and are currently closing the account...."