Our treasurer left our bowls club at the beginning of August. Since then we have been trying to have our new treasurer made a signatory and to have access to our account online. Well so far after months the new treasurer can sign cheques but otherwise they continue to let our old treasurer have online access to our account and continue to send post to his address. Everything takes an age and of course there is nobody to speak too. After our first complaint they sent us £50 and basically told us to get lost. They are rubbish, do yourself a favour and bank somewhere else.