I'm locked out of my online account due to a transaction that I made which was flagged up as possible fraud. I had a phone call from HSBC about the transaction and I confirmed it was genuine...Got back home tried to login to online banking and I'm locked out. Calling the call centre is not an option as I genuinely struggle to understand what most of the call centre staff are saying. My son helped me on the phone and discovered that the transaction I made earlier which I thought that I'd confirmed has been passed over to the fraud team. ?.....All I want is to log on to my online banking. I don't want moblie banking/ mobile app...just ONLINE BANKING