Dave Scowen
Stay clear from HSBC business banking. Their security practises are flawed. I went to report a fraudulant transaction, they couldnt tell me what the transaction was and had to pass me to another team. I had allready passed telephone security at this point. During the transfer i had an automated response asking me to put in my security code??? Which i did, unsuccessfuly. My account is now locked and the team i was passed onto, say they are unable to help with this Fraud case i raised until my account is unlocked by customer services, which wont be until monday!!!! Lets hope there are not any more transactions coming in over the weekend! HSBC are a complete joke. Stay well clear.
1 year ago
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