If a negative start was an option I would have selected in. This bank has locked my business account due to a safeguarding concern, after contacting them and fidning they made a mistake they then advised it take 10 working days to be unlocked. They simply do not care that I have payroll due on Monday and many suppliers to pay in the meantime. £300-£400k a month runs through this account and they do not care that I moving the account thanks to this problem. Once again TERRIBLE bank, 40 years they have had my business account and the custoemr service team do not care that I am now leaving, bet their managers would say otherwise but they refuse to transfer you through.