Anonymous
It is ridiculously difficult to get through on the phone to HSBC online banking. The automated answer service asks questions that do not apply to the reason for my call. When I did get through, after 50 minutes waiting and listening to the recorded message, I was told their systems were down and to call back 3 or 4 hours later, by which time their lines would be closed. I called again the following day and again waited for ?? Minutes listening to the recorded message, You don’t need to wait for an agent..
1 year ago
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HSBC Employee has a 1.4 average rating from 625 reviews

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