I have been trying to get service to make a transfer for the last three days. I have made at least 6 phone calls at various times of the day and each time I am told that waiting period is 25 minutes. After 40 minutes of waiting this last time I have given up. We have been with HSBC since 2002 and have never had this problem before - shocking service. And I am phoning from overseas where telephone charges are not cheap.
9 years ago
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