Been trying to generate an activation code for their digital secure key for a WEEK now. This whole mess was triggered by a visit to a high street branch where, it appears, not all my details made it onto their systems despite the 'help' of the staff. Now, every contact number dialled on every occasion has resulted being kept on hold. A staggering total +2hrs of call time has been wasted on hold. The website and web chat has been equally useless — always pointing back towards a request to phone into one of their numbers.
8 years ago
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