Meynell SC
Living in a small market town - as we do, that lovely caring bank "the HSBC" has decided to close all local branches with the exception of Sheffield centre and Barnsley town centre. Great! As I will not enter into internet banking "as HSBC stridently makes every effort to force us into, telling us at the same time" - if you are defrauded it is our fault for not having a safe enough password. Anyway I like to pay my credit card off in full each month, in person, at a branch and so now am required to take well over an hour out of my life each month to trek into Barnsley, pay a parking fee and walk up mount Everest to achieve this once pleasurable experience. Getting very tired of this non customer friendly routine I decided to pay a sizeable building society check into my credit card account to be relieved of a few months running my life to suit the HSBC's profit margins. The most rude bored looking counter clerk interrogated me as to why I was doing this and that this is not how I am supposed to run a credit card account. Excuse me, I'll run it how I want not how some ignorant junior member of staff perceives how I should run my affairs. Disgusting!!! I shall without doubt be moving banks (for the first time in over 30 years) to any other that offers a counter service and facilities convenient to myself (only a customer). I am fortunate that I owe the world not a penny and so do not have to put up with this greedy capitalism at its worst. Bring back the Midland Bank where the customer was king.
7 years ago
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