They sent a debit card to the wrong address and it took 2 and a half hours on the phone and 4 different people to cancel the cards and change the address (I had updated my details 2 years ago!) when I complained all I got was a letter saying it was resolved! Not a single call, email or message. They just don't care about customers, or their security.
Definitely the worst company, let alone bank, that I've had to deal with. Steer well clear
8 years ago
HSBC Employee has a
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