I am very dissatisfied with the new online banking layout. It is hugely inferior to the previous one, which was easy to use and comprehensible at a glance, to the extent that one hardly needed to think about it. Now, at every visit I have to refathom the system by trial and error. And this is presented as an enhanced layout that takes account of my needs! Not MY needs, I'm afraid. I would very much like to change to another bank, if only I knew which one would be any better.
8 years ago
HSBC Employee has a
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