Cruel, heartless cu**s. They don't care that after a very difficult time in my life after my wife left me and took the kids and being diagnosed with PTSD, I have been getting the help from psychiatrists in order to get my life back on track. I have also been getting help with my excessive drinking and have now been sober for 6 months. The last problem now is getting my finances in order. I have asked HSBC for help and the only suggestion they would consider is speaking to stepchange. Unfortunately, stepchange think the answer is a debt management plan but 2 of my creditors have said that as they are under no obligation, they will not freeze the interest meaning that I will be making payments for the rest of my life and the debt will just keep increasing. All I wanted was to put the past issues behind me, clear my debts and improve my financial future, but the scum at HSBC think it is for the best to get further in debt and ruin my future. I am now at the end of what I can handle and thanks to the greedy ar***oles at HSBC, I started drinking heavily again last night and tried to take my own life, but I wouldn't expect that they would care.