Terrible customer service . First they froze my card midday for no reaason and without any notice . When i tried to contact them on the phone they were completely rude, unhelpful and talking way too fast for me to understand what they were saying. So i tried to ask them to talk a bit slower with no success . I guess they have to say what they have to say and be quick about it .
Not to mention that they did NOT explain the reasons why they froze my card , even try to help me understand what can be done afterwards.
7 years ago
HSBC Employee has a
1.6
average rating
from
692
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