Never open an HSBC bank account! The app is rubbishy I cant manage my direct debits or transfer money between accounts. Telephone customer service is a nightmare. Two hours on the phone trying to close my saver account and get it transferred to current account. The customer service personelle are in another country and don’t seem to know what they are doing, putting me on hold for long lengths of time. I am closing my account as soon as possible moving to another bank.
1 year ago
Hsbc has a 1.40 average rating from 421 reviews

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Alice, Customer Support

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