Roger Stone
A car hire company put a reserve on my credit card of 850€. The car was returned ok, and signed off by them as undamaged etc. However, more than two weeks later, they haven't released the reserve. They don't respond to emails or phone calls, and HSBC say they can't do anything. Basically that hold can stay there forever, reducing my credit limit accordingly. Supposedly the hold should only be there for 5-7 days but 16 days later HSBC say I have to contact the hire company. Argh!!!
1 year ago
 
Hsbc has a 1.40 average rating from 421 reviews

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