In recent years this bank has turned into a disastrous organisation. Strewn with errors, misinformation, lies and don't even get me started on the appalling staff in their offshore call centres. If it were not for the fact that I am so tied up with this bank with various direct debits, payments in and out and the logistical nightmare it would be to restructure everything I would leave them today. I have been a customer since 1982 (Midland Bank), but anyone thinking of a bank account do yourself a favour and look elsewhere.
5 years ago
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