JD
HSBC has suspended my business account without prior notice. I wanted to make a payment for one of my suppliers and then realised that my HSBC Business acc aint working as normal, then I called HSBC and then I was tols that my account is suspended and it's under review. The worst Business customer service support centre. The Manager of the tele banking service at HSBC didnt have any information about my account, only response was, 'I cannot give any information, only info I could give is your business banking account is under review', I asked how long will it take for HSBC business team to review my acc ? the answer was ' it could take as long as it takes' Is it an answer from a Number one Bank in the world !!!!!!!!!!!!! I've been a loyal customer since 2004. And the Business account service from HSBC is pathetic. I couldn't believe I'm dealing with HSBC UK business banking team. I will take the matter to the financial Ombudsman.
4 years ago
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