I would give it no stars if I could. Booked and paid for a wallpaper steamer online. Recieved conformation email and Went to collect two mornings later at the Aylesford branch. Arrived to be told it wasn't in and someone should have emailed/rang me to say not here. An hour and a half wasted journey and a whole day booked off for nothing. The complaint line is the worst ever as totally uncaring