One star is generous. One wood chipper delivered. Blunt blades. Sent back. Replacement delivered. Blunt blades again. Ended up burning wood on neighbour's firework night bonfire. Promised refund by branch manager at Harlow Essex. No refund materialised. Lots of phone calls and emails including emails from said branch manager to the person responsible for refunds. Still nothing despite him pointing out to her that this was unacceptable. Given up now. Not using HSS again.