Ordered this evening for the first time from deliveroo. Never again!! I watched on the map the driver pass my house on number of occasions (even with delivery note on order) then go around the corner for the app to say my food had been delivered!! Not to my door it hadn’t! I contacted deliveroo chat to be told there was nothing they could do but to investigate and refund me in 5-10 days. Well that helps doesn’t it when I had already paid to eat tonight not in 5-10 days!! Fuming. Also they ended the chat before I could reply!! I’ll never be using this company again and from reading some other reviews (which maybe I should have done in the first place) neither will a lot of other people. I’ll certainly be passing my thoughts on to my family and friends and telling them never to order with this company when there is so many much better delivery companies out there.