Nope!! don’t even order! don’t even think about it. Such terrible service. Ordered some food and didn’t receive it. They claimed they called… nope! no phone call. The driver sat in a culdesac for about 5 minutes ignoring my instructions to where my house was and then drove off. Tried contacting the driver.. nothing. Spoke to customer service they said they couldn’t approve a refund, in which i demanded was totally unfair, which in the end they said they would give a refund. Waited a few days… NOTHING. No refund! chatted with them today, disgusting and appalling customer service, absolutely disgusting. They were rude, kept ending the chats and threatened to ban my account ( this was a manager!) because i was asking why i wasn’t eligible for a refund after everything that had happened. DO NOT order from here, don’t even try it! appalling company.
4 years ago
Deliveroo has a
1.2
average rating
from
1,105
reviews