Do not use this company. I would avoid. I ordered a meal, was delivered incomplete making the meal inedible. I was only offered a refund on the missing items and not a replacement even though it was inedible. Contacted deliveroo as advised by the online chat to complain. After asking on numerous occasions how to make a formal complaint, I just had a generic response saying thank you for your feedback there is nothing more we can do. They took my money refunded a small amount even tho I could not eat the whe meal.
3 years ago
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