Their riders steal items and then expect customers either not to notice or to report the items as missing and receive a credit. I recently ordered some food items as part of my order. These did not turn up with my order but were not deducted from the order - so the items were evidently in the store. When I reported these items as missing Deliveroo refused to credit me. On the grounds that I previously requested credits for missing items their riders have stolen! I will never use this company again.
3 years ago
Deliveroo has a
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