I would like to leave 0 star if possible!!
Last Tuesday I`ve ordered from this dishonest restaurant from Deliveroo platform: Sake Sushi Express. The rule was clear: if the order is delayed over 1 hour, we would be able to receive a refund. The expected arrival time was 7:40. Exactly at 8:40 the order was marked as delivered, BUT WAS NOT DELIVERED!! After 20/30 minutes the motoboy has arrived, but at this stage I was really frustrated and starved, and already cooking dinner, so I did not accept the order. What happened next: the rule of over 1 hour delayed somehow did not apply anymore, so the refund was not applicable, since the motoboy arrived and I did not accept the order!!! Deliveroo/Sake sushi refuses to refund. NEVER AGAIN I AM USING THIS DISHONEST DELIVEROO PLATFORM THAT WORKS WITH DISHONEST RESTAURANTS!!!!
2 years ago
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