I've been a customer for a long while. Frequently items are missing but this is not their fault. Today however the whole order was not delivered. Another postcode appeared with the correct one and the driver said he delivered. £35.00 all wasted. BUT previous order was delivered by a driver who made fun of my appearance. I am terminally ill and wear a chemo cap. I'm also underweight. After leaving me to wait whilst he talked to his friends on the street, he looked me up and down, smirked and said - whats wrong with you. I was embarassed and shocked and very upset. I've had dozens of deliveries and never has anyone commented so cruelly. I haven't even had an apology from Deliveroo although I did make a complaint.