I was promised discounts and was met with reasons they don’t apply at checkout after spending 15 minutes looking through the menu and signing up to there premium service.
When I finally managed to place my order I was told that the restaurant had received my order and was preparing it. I then received instructions to track my order to my door, this took 28 minutes even though the restaurant is only a 5 minute drive. The message changed to delivered however there was no driver in sight… I am confused why the app would say the driver is at my door if it is just not true? Very bad service.. I will not be using this company ever again and will make sure none of my friends and family waste there time and money trying to place an order.
2 years ago
Deliveroo has a
1.2
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