Made a order with deliveroo some time ago now around 7 months ago have been trying to get a refund for that long . Ordered at around 10pm on the 18th January fell asleep after waiting hours for my food to arrive. a delivery driver came the next morning at 8:15 which is a good 10 hours later saying there is a problem with my order deliveroo sent him and need my code because it's error on the system and they need to clear it.i was hesitant to give him the code but he persuaded me. He then Ran jumped in his car and drove off. I then got a email saying my order has been delivered. I recieved no food and delivroo claims the order is delivered. DISGUSTING BEHAVIOUR from the driver.. also poor customer Service from deliveroo. Don't care about the money it's the point that companies think they can rip you off but if it was the other way round be a totally different story Deliveroo shame on you.