Twice today the driver did not deliver, claimed I wasn't home (I was siting by the buzzer waiting for the food) and then claimed he'd left the food with reception. There is no reception in this building. I wonder if Deliveroo realizes that they are abetting theft by refusing to refund customers who have in effect paid for food that their drivers steal? Given the avalanche of similar Deliveroo problems in Australia it's time for the Australian government to legislate stringer customer safeguards when it comes to these delivery companies.
6 years ago
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