Deliveries always late, delivery ETA constantly changing without explanation. Last time waited 1hr 40 minutes over the original ETA, again with no apology or reason. The message saying "Driver completing another delivery" came up for over an hour. This specific time the driver was very friendly and pleasant though (which is rare), but still didn't apologize or explain the delay. Ends up being ridiculously expensive with the delivery charge and increased food prices. Delveroo has the best selection of restaurants though, which is the only good thing it seems, but doesn't really help if the food is always late and cold. Wouldn't recommend.