Food not delivered after 1 hour, customer service person i spoke to was very argumentative and when i told him this and that he was not answering my question which was “so when is my order coming?” He threatened me “this call is recorded you know”. Absolutely worst customer service ever! Spoke to the manager who said she would “handle it internally” and couldn’t give me any other information. They then offered a redelivery which would take 45 minutes (2 hours and 10 minutes after I placed the original order) and 5 pounds credit to compensate. Cancelling my deliveroo plus right now!
5 years ago
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