product arrived in an open, UNSEALED box and the item looked dirty like it had been used. customer service was super dismissive and told me they weren’t going to do anything about it. *addendum* was told they intentionally cut open the boxes in their warehouse for “quality control”. this is sketchy and unprofessional. i am more than happy to just take a refund but that doesn’t seem to be an option. buyer beware. exorbitantly priced products from a company employing questionable business practices and zero interest in their customers concerns.
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