“I have bought several Verb Dry Herb Vaporizers, and I love them! My favourite part of buying a Ryot product is that the customer service is phenomenal. Other vape brands or stores don't actually do anything when a product is defective or missing piece. Ryot will help rectify the problem, quickly and efficiently, without hassle or doubt of the customer. I am impressed so much by the customer service, that after my original purchase, I purchased a couple Verbs for friends. Even though I live in Canada and I can't buy directly, I'll be purchasing the Ryot products I can buy in Canada. Good job, Ryot and Customer Service!”
“Best dug out and pipes made. Customer service is focused on the customer. When ordering reply to the email they send. This old tobacco blend smoker loves RYOT.”
“Placed order over 2 months ago. Order has not even left the state where it ships from. Never received update or refund and no one responds to emails.”
Hey Raquel, As per our email conversation, your package was lost by USPS and we have reshipped it for you. As for any unanswered emails, we only have the email that you sent the same day this was posted (at 5:34) and one sent shortly after (at 5:40). Please note our website does state that it can take us up to 24 hours to reply on business days.
“I was very disappointed with my grinder. It binds against the sharp teeth and the magnetic ring is awful get dirty so quick. And it's quaiulty for grinding different types of herb is not consistent. Very poorly made!”
“Digger tip hitter is the bomb!!! Needed a replacement hitter, and it was tricky finding the single hitters to purchase on the web site….but found it & now good to go!”
“Gr8tr is a exceptional quality build that will provide a lifetime of functionality while being pleasing to the eyes. Two relatives checked the gr8tr and one hitter out. Both order their own before leaving.”
“Excellent grinder ... would prefer to buy from a company that doesn't do playboy branded junk, but i'm told they have the best grinders so i held my nose and ordered it anyway.”
“Needed a replacement poker that mysteriously disappeared from my small dugout. Got the 10 pack and won't need another replacement! SUPER FAST SHIPPING and EXCELLENT COMMUNICATION! A+++ Many Thanks!”
Hello, please note the Packratz is a part of our smell-safe line as mentioned on the website. We have smell-proof bags available, but this particular bag is not marketed as smell-proof.
