ABSOLUTELY the best customer service I've experienced!! After my initial order, I received a coupon code for an additional percentage off my next order. Since I LOVED the items i ordered, I made another order and added to my collection. Upon going to the checkout, I had issues (most likely user induced), but none the less, I was taken care of quickly. After a quick e-mail to support, everything went smooth and RYOT has a customer for life! Thanks! Sam Belgin