Poor poor poor! I purchased a patio heater on 26th April 2020 for Savvy Surf. It arrived with mud/dirt on the base and without the correct screws. I have spent time emailing and calling Savvy Surf with the attempt to get a replacement heater or screws but as there is none in stock (or a replacement heater), I have requested a collection so that I can get my money back. The owner Ceri Tinsdale doesn't respond to any of my emails or calls. I have spent the last month chasing them to organise a collection. They have given me a number to chase which has never been answered. It is not my responsibility to organise or chase the collection. Don't buy from them! Needless to say, I will be seeking legal action!