Awful service ordered over 2 weeks ago. Heard nothing and had no correspondence regarding this order. Nothing has been sent. Called and emailed numerous times to be ignored. Finally got through on their chat after waiting 3 hours. To be told it’s their busy period and to wait 5-7 working days. This time frame had already passed. I then get a message saying if I pay another £4.96 my postage would be upgraded. I’ve already spent £55 for no order so why should I pay more. As a company if you cannot fulfill the orders you have you should not be takin more. Other companies mange to get items out during this busy period too. Wish I looked at reviews white ordering. I needed the items for a clients tree but it looks like o won’t be getting them in time.