I successfully purchased one auction house on Hubzu, a few years ago. While the investment turned out well, the company representatives only seemed to return my realtor's call when they wanted something. Doing business with them was very one sided, in that they really weren't interested in customer service. I have purchased and own multiple properties, as an investor, so I am not new to auctions. On the c ontrary, I've bought several properties off of county sites through Realforeclosure and found that to be a legitimately handled real estate auction where if you win, you actually get to purchase the property for your winning bid. On the other hand, the Hubzu auction is only a marketing site, on which you can win, but have no idea whether or not you will actually be buying the property. Yet, their is a buyers premium typically listed and no reserve is shown. Even after I won the auction, there was no indication of whether or not by winning bid would be accepted. What kind of auction is that? In the least, its very unprofessional and unethical. At most, it could be a violation of fair trade policies. Perhaps there is enough fine print that Hubzu doesn't have to behave in any fashion. Hubzu states that their online auction process is "transparent". That is definitely not the case. Can a bidder get a good outcome? Yes, it can happen, but you would be better bypassing Hubzu altogether as their auction site does not follow the rules of any auction you've ever seen. Often times properties on Hubzu are marketed through other means, such as the county sites. So, whats the beef? I "won an auction" and after a couple of days, only my realtor who I listed in my online profile, received a notification pertaining to the auction close. The message she received indicated that bidding parties were being invited to raise their bids. It didn't say the reserve wasn't met. That is no different than biggest and best offer, then is it? That's not an auction where I show you my hand, but you don't even tell me if you're in the game or not. In my opinion, Hubzu is a scham.